Reviews
A selection of our recent feedback
Customer Reaction
How our customers feel about our services
😍
96%😃
3%😐
1%😥
0%😡
0%4.96
Based on 240 Customer Ratings
Exceptional Conservatory Installation
Sarah Thompson
October 1, 2023
Swain & Rands exceeded our expectations with a stunning conservatory. The craftsmanship is top-notch, and the team was exceptionally professional.
Superb Door Quality
Adam Jennings
September 2, 2023
The quality of doors supplied by Swain & Rands is unmatched. The installation was seamless, and the aesthetic appeal is fantastic.
Outstanding Customer Service
Mary Foster
September 18, 2023
The customer service at Swain & Rands is outstanding. They were attentive to our needs and ensured we were satisfied with the final installation.
Phenomenal Window Installation
Michael Johnson
September 28, 2023
The window installation by Swain & Rands was nothing short of phenomenal. The team was punctual, professional and paid great attention to detail ensuring that the installation was perfect. The quality of the windows is top-notch, providing excellent insulation and they look stunning. I am thrilled with the transformation of my home.
Exceptional Quality Conservatories
Laura Davis
September 26, 2023
Our experience with Swain & Rands has been exceptional. We opted for a conservatory to add more space to our home and the result is magnificent. The design complements our home perfectly, and the quality of materials used is outstanding. The team was very professional, ensuring a smooth installation process. We now have a beautiful space to enjoy with our family.
Premium Quality Doors
James Stewart
September 24, 2023
Swain & Rands supplied and installed our new front door, and we couldn't be happier with the result. The door is of premium quality, with excellent finish and a solid feel. The installation was carried out professionally with great attention to detail, ensuring a perfect fit and finish. The security features are top-notch, giving us peace of mind. The aesthetic appeal of our home has significantly improved.
Tailor-Made Orangery Design
Caroline Philips
September 22, 2023
We approached Swain & Rands for an orangery addition to our home, and the result has been nothing short of breathtaking. The design team worked closely with us to understand our vision, and they crafted a design that was tailor-made to our preferences. The build quality is excellent, providing a space that is both functional and aesthetically pleasing. The installation process was seamless, and the project was completed on time. Our new orangery is now the highlight of our home.
Superior Roof Lantern Installation
Richard Newman
September 20, 2023
Our experience with Swain & Rands was simply excellent. We opted for a roof lantern to bring more natural light into our home, and the outcome has exceeded our expectations. The quality of materials and workmanship is superior, and the installation team was professional and meticulous, ensuring a flawless finish. The roof lantern has transformed our living space, making it brighter and more inviting.
Exemplary Customer Support and Installation
Hannah Mitchell
September 18, 2023
From the moment we contacted Swain & Rands, we were met with friendly and informative customer service. Their team guided us through the options available and helped us choose the perfect doors for our home. The installation was seamless, with a team that was professional, courteous, and highly skilled. We are thrilled with the quality and look of our new doors. The aftercare service has also been exemplary, clearly showing that Swain & Rands values its customers.
Remarkable Transformation with New Windows
Thomas Green
September 16, 2023
We recently had our old windows replaced by Swain & Rands, and the transformation has been remarkable. The new windows have not only enhanced the curb appeal of our home but also significantly improved the insulation, making our home much more energy-efficient. The team at Swain & Rands was thorough, professional, and completed the project within the promised timeframe. We are delighted with the results.
Skilful Porch Construction
Natalie Parker
September 14, 2023
Our new porch constructed by Swain & Rands has added a beautiful and functional space to our home. The design team was skilful in creating a design that matched our home's aesthetic while meeting our specific needs. The construction team was professional, efficient, and the workmanship is excellent. The quality of materials used is top-notch, and the final result is a porch that we are proud of. The project was completed on time and with no hidden costs.
Building Trust
The Essence of Customer Reviews and Unwavering Customer Service at Swain & Rands
At Swain & Rands, the satisfaction and contentment of our clientele form the cornerstone of our business ethos. We believe that a happy customer is not just a repeat customer, but also a source of word-of-mouth referrals, which are invaluable. In this digital era, one of the potent ways customers express their satisfaction or dissatisfaction is through online reviews. These reviews, in turn, play a critical role in shaping the perception of prospective customers towards our brand.
Customer reviews serve as a mirror, reflecting the quality of our products and the essence of our customer service. They provide insightful feedback that helps us continually refine our offerings and customer service protocols. Every review, be it lauding our efforts or suggesting areas of improvement, is a step towards achieving unparalleled service excellence.
The heart of our establishment beats for exemplary customer service. We understand that superior customer service transcends the act of merely selling high-quality products; it's about creating memorable experiences. From the moment a client walks into our showroom to the point of after-sales services, we aim to ensure that the journey is seamless, enjoyable, and above all, satisfying.
Our team at Swain & Rands is trained not just to meet but exceed customer expectations. We treasure the relationships we build with our customers, and every interaction is seen as an opportunity to foster a long-lasting relationship.
In a market flooded with options, what sets us apart is our unwavering commitment to customer satisfaction. The warm and positive reviews we receive are a testament to our continuous strive for excellence. They propel us to keep bettering our services, to keep listening to our customers, and to keep striving for that pinnacle of customer satisfaction.
We invite all our customers to share their experiences through reviews. Your feedback is the compass that guides our continuous journey towards service perfection. Together, let's build a community bound by trust, quality, and unparalleled customer satisfaction.
